Privacy Policy

Thank you for subscribing to the Launchpad, by Life101 Limited (“we”, “us” or “our”). We are committed to ensuring the privacy and security of your personal information in accordance with the Privacy Act 2020.

Please read this Privacy Policy very carefully as it outlines how we collect, use, disclose and protect the information you provide us. By visiting www.101launchpad.co.nz (“our website” or “Launchpad”), accessing, using, and participating in the Launchpad and any associated services, you agree to the terms outlined in this Privacy Policy.  If you do not agree to these terms, you must not use our website or services.

1. Information We Collect

By using Launchpad and any associated services, you agree that we may collect your personal information. This includes but is not limited to:

  • Name and contact information (such as email address and phone number)
  • Payment information (such as credit card number and billing address)
  • Information about your use of the Site, such as your IP address, device type, and browser type
  • (together, your “Personal Information”).
2. How We Collect Your Personal Information:

We may collect your Personal Information when you:

  • Visit our website;
  • Create or register for a Launchpad account;
  • Subscribe to our courses or purchase our products;
  • Contact us for support or other enquiries; or
  • Participate in surveys or promotions.
3. How We Use Your Information

We may collect cookies and use your Personal Information for purposes including, but not limited to:

  • Account creation;
  • Launchpad platform functionality and operation;
  • To provide and improve our services, including the courses and products we offer;
  • To communicate with you about our services and respond to your enquiries;
  • To process payments for our courses and products;
  • To personalise your experience on our website and tailor our content and advertising to your interests;
  • To comply with legal obligations or protect our legal rights; or
  • To collect and share aggregated and anonymised data on demographics, progress, and outcomes, monitor course performance, conduct research, or demonstrate the impact of our programmes.
4. How We Hold and Share Your Information

We may share your Personal Information with third parties which may include, but are not limited to:

  • Service providers who help us operate our website and/or provide and support our services, such as hosting providers and payment processors.
  • Law enforcement or government authorities if we believe disclosure of your Personal Information is necessary to comply with our legal obligations or to protect our legal rights.
  • If your school, education provider, organisation or service receives funding or grants from or other third-party organisations, we may share your information with funders to demonstrate compliance with their funding terms and conditions.

We will hold and utilise your Personal Information for as long as we determine that it is necessarily required.

Any Personal Information that we collect from you in forms, surveys, or feedback may continue to be used for marketing, statistical or research purposes where you cannot be identified, unless you provide consent.

In cases where a Government entity or authority requests access to your Personal Information for the purpose of conducting audits, investigations, monitoring compliance with funding requirements (or similar), we will only share your Personal Information to the extent necessary and in accordance with applicable laws and regulations.

Under no circumstances will we sell, rent, or share your Personal Information with any third party for their own marketing purposes without your consent.

5. Your Choices

You can control your Personal Information by:

  • Updating your account information and communication preferences on the site.
  • Opting out of promotional emails using the unsubscribe link in the email.
  • Disabling cookies in your browser settings.
6. Security

We take reasonable measures to protect your Personal Information from loss, unauthorised access, use, and disclosure that is not authorised by us. However, we cannot guarantee absolute security and shall not be liable to you or any other party for any unauthorised access, use or dissemination of your Personal Information.

You are responsible for the security and operation of electronic devices you use to access our services. We will not be held responsible for any unauthorised access or damage to your electronic device(s).

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, do not use or provide any information on our website or on the Launchpad without consent from a parent or legal guardian.  

8. Third party apps or websites

Information on our website or the Launchpad may include embedded content (e.g. videos, images, articles, etc.) or links to external websites. Be cautious when using third-party apps or websites, exercise your own judgement and take appropriate precautions.  Third-party apps or websites behave in the exact same way as if the visitor has visited the other website. When you utilise third-party apps or websites, their settings, terms, and privacy policies apply. Third-party apps or websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

By participating in the Launchpad and utilising any linked third-party resources, you acknowledge and agree that we are not liable for any loss, damage, or harm resulting from your interaction with third-party apps or external websites, including, but not limited to the misuse of your Personal Information by those third-party apps or external websites. It is your responsibility to review and understand the terms of use and privacy policies of any third-party resources you choose to access.

We do not control the accuracy, reliability, or quality of content provided by third-party apps and websites. We do not take responsibility for any inaccuracies, errors, or discrepancies in the information presented.

9. Changes to This Policy

We may revise this Privacy Policy at any time without reason or notification by posting a new version on our website.  It is your responsibility to check this page and review any changes. Your continued use of our website after we make changes constitutes your acceptance of the terms of the revised Privacy Policy.

10. Access to Your Personal Information

If you would like access to any of your Personal Information that we have collected, you must contact us and follow our processes and procedures for requesting Personal Information. We will share this information with you on the basis that it is readily retrievable and that we have no reason to withhold that information under the Privacy Act 2020.

11. Jurisdiction

Our website and this Privacy Policy have been prepared in accordance with New Zealand law.  Any dispute relating to our website, this Privacy Policy or the use of your Personal Information by us shall be governed by the laws of New Zealand, and are subject to the jurisdiction of New Zealand Courts.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at